HR has bid 2017 farewell and has welcomed 2018 which is projected to enhance the role of technology in the function. Unlike previous years, technology will no longer be a means to an end, a way to streamline operations. Rather, it is expected to become deeply ingrained in all aspects of the modern workplace; a way of life of sorts. Here are 5 crucial technology-driven trends for HR in the new year:
1. Passive candidates: Although this is not a new idea in recruitment, the process of locating and engaging passive candidates is being revolutionised with the emergence of social media. Things such as hashtags, sub-forums and tweets can turn into real treasure chests of talent. Recruiters should then engage these candidates to determine their needs and assess their willingness to make a career change.
2. Remote Work: VPN technology drives the capability to work remotely while expanding the reach of recruiters to the four corners of the earth. Furthermore, tools such as video conferencing do not only make building remote teams a possibility; they contribute to boosting job satisfaction and decreasing attrition.
3. Blind hiring: In an effort to eradicate bias from recruitment processes, there is an increasing focus on hiring blindly. Blind hiring entails the first screening of candidates to be conducted without any information on their demographic data but rather based on their individual skills and merit. There are already recruitment software solutions on the market which enable the anonymization of candidates during the first stages of the hiring process.
4. Gamification: Again, not a new concept but gamifying the screening and selection processes can greatly benefit businesses. Candidates can engage in tests built in fun ways to assess their skills, potential and cognitive abilities using their own smartphones. This is likely to lead to a win-win situation with candidates enjoying the hiring process and being challenged to achieve higher scores, while recruiters will have copious amounts of data they can mine to determine the best person to hire.
5. Future-proofing employees: AI is increasingly making manual and repetitive jobs obsolete. Similarly, predictive analytics can effectively conduct some management and decision-making tasks. Therefore, there is an urgency for HR to find the employees who can actually add value in the future, with their real human potential in terms of creative thinking and problem solving.